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HOME ⇒ Airline reviews & Traveller opinions


Airline Reviews & Opinions

This page contains reviews about airlines, reflecting their work with passengers and the level of service provided.

To write a review, an opinion or a comment about a specific airline, or to look up reviews for a specific airline, you should browse the World Airline Directory.

Also you can take part in the exchange of views and free discussion of each airline at FORUM.

Latest Airline Reviews & Traveller Opinions

Fly Jordan

22 June 2024 JA
Terrible. Stay away. Better swim over than fly with Jordan Aviation.
Add your comment about this airline (19)

Condor

16 June 2024 Sam
No No No! I don’t really know what happened to the service and efficiency. The first time I took it, I was happy. Just recently June 2024, I tried to change the flight and called the customer service line in Germany. Sally Kapa (she said her name was) not only I got yelled at by her, but also put down, and she talked over my conversation. As a result nothing happened. No changes or no modification happened. I kept calling as I didn’t trust that representative and I spoke to two other people, but yet still having an issue at the airport. I would NOT suggest this airlines at all!!!! Their customer service line is horrible. Their system does not update at all or if it does, in a very long time. It’s just a headache dealing with them.
Add your comment about this airline (9)

Norwegian Air Shuttle

12 June 2024 Guest
I brought a low fare ticket with an added carry-on. Everything was noted on the ticket but because it was a low fare ticket that put me in boarding group c which is the last group that doesn't have bags. Their boarding agents wouldn't allow me on the flight unless I paid for the bag at the gate. On top of that I filled a claim for a refund but they take 2 weeks to process a claim.
Add your comment about this airline (28)

EasyJet

12 June 2024 Guest
Good morning, On Sunday June 2, I went to Lyon airport with my boarding pass. I was informed that my flight was canceled by easyjet. I could no longer buy a ticket, there was no counter and the flight was no longer available for sale on the internet web site. I had to buy an Air France flight for the next day and pay more than ˆ230 for a taxi ride home and back. Looking at my bank account I realize that Easyjet reimbursed me without warning me… I have a new flight on June 19 and there is a problem again. The ticket is paid. When I contact the technical support they tell me to wait 3 days. i don't know what to do, I really need to fly next week. It's just unbearable.
Add your comment about this airline (62)

Ryanair

09 June 2024 Edim Hasanbegovic
Terrible Experience - Ryanair is the Worst Airline I recently had the most terrible experience with Ryanair, and I strongly advise against flying with them. Here’s why: 1. **Hidden Charges**: Despite purchasing our return tickets in advance, we were forced to pay an additional ˆ110 at the airport for "delayed check-in" fees. We didn't have any large bags, but they insisted on charging us extra during online check-in, making the process impossible without incurring extra costs. 2. **Unreliable Service**: We arrived two hours early, yet still faced unnecessary hurdles and delays. Ryanair’s inefficiency is astonishing. 3. **Rude Staff**: The staff at the airport were incredibly unhelpful and rude. Instead of assisting us, they seemed more interested in making us pay more. 4. **Inflight Sales Pitch**: The flight itself felt like a trip to a marketplace. The constant attempts to sell us overpriced snacks and other items were extremely annoying. Overall, Ryanair is the worst airline I've ever flown with. They are only interested in squeezing every possible cent from their customers. Do yourself a favor and avoid this airline at all costs.
Add your comment about this airline (32)

Air Canada

05 June 2024 Guest
Booked a flight Toronto to Vancouver, dep 16.45. Two weeks before, that flight was cancelled and automatically reschedule on the 17.15 flight. A week before the flight, that flight was cancelled and rescheduled on the 19.45 flight (3 hours later than original). 2 hrs before that flight, AC had to change aircraft and so that flight delayed to 21.45 (total of 5 hrs delayed since original booking). Now 2.5 hours before revised departure, get a text that I've been bumped from Business Class to Economy. And no one at the airport to discuss it with. I guess Air Canada abbreviations actually stand for Aaaah, Crap.
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Air India

07 May 2024 Ram
In April 20254, I took a Non-stop flight to DEL from SFO. This flight is 15hrs 45 minutes and had 3 toilets out of order. In-flight entertainment was broken in 75% or more of the seats. Individual reading lights were also not working. Seat-back trays on which you place food was cracking. My theory is that Indian crew possibly prefers janitors back in India to clean toilets and so possibly locks them as out of order if clogged or dirty. This is just conjecture, but could explain why 3 toilets were not working at the same time.
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Porter Airlines

07 May 2024 Guest
Two hours before departure and NO CHECK-IN AGENT AT AIRPORT - so no boarding pass. And no flight. Unable to check-in online (tried for hours before flight to no avail - error message: "You are early. Web checkin begins 24 hours before...). Ok, so let's check-in at the airport. Nope - unable to check-in with self-serve kiosk there - directed to "see agent." But again - THERE IS NO AGENT AT THE AIRPORT. Customer service on phone said I was checked as a no-show, that I would have been called at the gate but how would I even get there - through security - without a boarding pass. All customer service wanted to do on the phone was try to book a new flight - for $800! While my flight was still an hour and a half from taking off! No accountability. Oh, sure, you can fill out their feedback form and wait a month for a response (this was my experience when trying to prevent my 23,000 points from expiring - surprise - their response came after they expired!). Just look online at all the Porter reviews - they are overwhelmingly bad and mostly have the same thing to say: issues with boarding flight; inability to get boarding pass; bad customer service that takes no accountability; delays (the on-going delay with my flight - the one I had, at this point 2 hours and 20+ minutes still to catch) was was due to "shortage of ground crew/category: controllable." Customer service on phone (Nicole ID 5975) made up stories about check-in time that do not align with actual Porter Policy (i.e. there is no check-in time close, only online close 60-minutes prior to flight, but nothing about checking in at airport). When you see this many issues repeated you know to steer clear.
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LATAM Airlines

27 April 2024 Carlos C
Terrible customer service. I was delayed in LAX by 4 1/2 hours no one to speak with no one to give advise nor compensation what so ever. Really very poor service. I will make sure never again to flight with Latam and will advise family members and friends to do the same
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Nile Air

17 April 2024 Guest
Truely disappointing My ticket number is 3256692438539 flying from Sharja to Cairo tomorrow 18 Apr at 8:45 please note that we are suffering force majeure in Emirates roads due to flooding,  lightening and thunders that took place yesterday in Emirates cities, roads were closed to everywhere in Emirates, roads were closed to airports , no access whatsoever to sharja Airport .. even Egyptair has suspended its flights to Dubai and Sharja . Due to the aforementioned conditions you should suspend your flights or postpone to better circumstances.  I really don't understand what should I do and how can I reach sharja Airport tomorrow With reference to above mentioned force majeure conditions I request you to postpone my flight of tomorrow, without any extra fees.  Regards  Rehab Saad
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Caribbean Airlines

16 April 2024 Guest
Worst airline ever, lost bagage, customer service not available and putting the fault on the customer who was in transit 🤣🤣
Add your comment about this airline (8)

Iberia

12 April 2024 Miguel Alvarez
Horrible customer support for their frequent flier program months to update an email address and no access to benefits meanwhile Useless efforts every time explaining the whole story to a new person never allowed to talk directly to a supervisor and problem never solved just automated replies with empty promises
Add your comment about this airline (26)

Sun Country Airlines

09 April 2024 Bill Dravis
I will never fly Sun Country again and I hope whom ever reads this never does either. The rules they say they follow they do not. The complaint dept. Will sweep you under the rug well we told you so we are not refunding your money. Just don't fly with them. One time and one time only never again worse flight ever.
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Spirit Airlines

02 April 2024 Everett Fuller
I flew this airline when I was 4 and still remember turbulence and unkind service.
Add your comment about this airline (21)

Flynas

30 March 2024 AJGuest
You Will be disrespected, you will never get treated good at this airline, and they will not step one step to help you get a good experience using their airline service. Do not book with them you’ll face a headache and problems that will ruin you vacation or trip.
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Flair Airlines

29 March 2024 Georg
Disgusting company they work only for the sake of money, not for the sake of passengers and not for the sake of the future, this was the first and last time I flew with this company, I will never fly again and I do not recommend it to anyone, it’s terribly terrible.
Add your comment about this airline (34)

Volaris

26 March 2024 Dominique Singleton
Volaris airlines is by far the biggest piece of sh&% garbage airline that i have ever flown on. It's like Spirit and Frontier came together and doubled down on not giving a damn about people, money, time or procedures and created this huge pile of dogsh##$ trash airline that is VOLARIS. If you don't speak Spanish, they don't give a damn about you and will give quick instructions without considering you as a human. Also they make changes to your flight plans, make you disembark the plane, only to have to go through a security screening, where they then make you throw away all of the beverages you paid for, for your 6 hour flight. They don't care that you spent money and they don't care how wrong they are. They will also lie to you and tell you, that you can check your carry on bags for free. Once you check your bag, you realize you ended up getting charged. I can't urge folks enough to not ride with this crooked company who only cares about forcing you to make in flight purchases. Finally the seats are just a piece of plywood with the thinnest cushion you could think of, and it's a 50/50 shot if your seat will actually recline. There are absolutely no features on board make the flight bearable. The flight attendance are rude as all hell, and will bang into you without a second thought or even an attempt at remorse or professionalism. I can't say it enough DO NOT FLY WITH VOLARIS. The service is terrible and the flight just feels unsafe in general Also stay away from GROUPON. They booked this second rate nonsense for our vacation and they did it without a care or even seeing that VOLARIS is recommended by no one. It's fun to travel, but there are much better ways to do so, and i am more than happy to pay extra to never have to experience the flight that is VOLARIS.. if I could rate them 0 stars I absolutely would. They deserve to be exposed and called out for what a shady, uncaring and unprofessional airline it is from reception to the flight, to exiting the plane itself. The final straw was that these disgusting pieces of trash went through my sons suitcase... zip tied and and stole his Nintendo switch out of his bag. A bunch of sad sorry disgusting useless people. VOLARIS IS NOW SYNONYMOUS WITH JOKE and THIEVERY!!!
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VivaAerobus

22 March 2024 Guest
Horrible disgusting service. Stupid management. Terrible airline avoid them at all costs
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Jetstar Airways

12 March 2024 Akhter
The most corrupt airlines when you book tickets with any airlines by default you get 7kg cabin bag but this clowns says carry on bag & hand bag both bags should be 7kgs in total it means indirectly forcing you to purchase extra baggage $47 for 20kg each side minimum purchase, and shows cheaper price when i open it doesn’t give me the option to select forcing to upgrade saver plus which is higher price tickets so what is the point of advertising low price you morons i wish your airlines should disappear forever
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Sky Wings Airlines

19 February 2024 Guest
Tried to charge me £110 to add my middle name to my ticket after booking.
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Air India Express

17 February 2024 Gautam Ghosh
Double Payment for Dinner On 09 Feb.24, night, I had traveled from Kolkata to B'lore by Air India Express flt no.I5-554.While flying, I paid Rs.300 in cash (as the card machine malfunctioned) for one cup of chicken biriyani. Later, I realized that the same amount got deducted from my card account also. My request for refund remained pending for more than a week now.
Add your comment about this airline (7)

Skippers Aviation

15 February 2024 Guest
Undoubtedly the worst FIFO airline. Have not improved over the years. Planes often hours late or broken down.
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Qatar Airways

22 January 2024 Guest
I had a flight with Qatar airways on 19th January from Delhi to Doha, Doha to Miami. Both the flight were good - Clean, no odor and organized but disgusting food. I had a meal in one of the flights(both Qatar) with gave me serious diarrhea. The whole travel became really tough for me as I had a connecting flight from Miami to Omaha, Nebraska in US. I am not feeling well till yet and might have to see a Doctor in Urgent care. QATAR AIRWAYS.... PLEASE CHECK THE QUALITY OF FOOD BEFORE SERVING TO PASSENGERS..
Add your comment about this airline (24)

Bahamasair

18 January 2024 Guest
Never fly with this airline .....no regard for their customer...they fly when they feel like it and dont care about the inconvenience their shoddy service . My flight was delyed 3 hours for a half hour flight from exuma to nassau. missed connection and had to stay 2 days for next flight ....cost $895
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Jet2.com

10 January 2024 Guest
Flight diverted to Munich due to snow (even though BA, Easyjet and Tui all capable of landing). In summary my complaint is: 1) No Jet2 representatives on site at Innsbruck or Munich. 2) Disorganised redistribution of bags and loading to buses at Innsbruck (standing out in falling snow for 30 mins). 3) Arriving at Munich and being told that the airport is now closed and that we are to find our own hotels - Jet2 will not get involved in this, or help. This causes 180 passengers to simultaneously attempt to book the same rooms. 4) Constantly issuing £20 and 20 euro food vouchers that are unspendable - Airport closed and Hotels stopped selling food. 5) Poor arrangement for check in at Munich resulting in no time for breakfast at airport. 6) No complimentary food offered on Jet2 flight. 7) No-one available to answer any calls from passengers as call centre closed and 24 hour line unavailable. 8) I honestly dont think that you understand that your communications are awful - you actually believe that this trail of tweets are ok! 9) delayed take off at Munich airport. 10) The whole issue zero Jet2 staff at the airport and extremely frustrating communication that ignores the customer.
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Copa Airlines

18 December 2023 Guest
Cabin was cold. I asked twice to warm it up & they asked me if I wanted a blanket. Twice I said yes. When the Latin pax Infront of me asked for a blanket, they brought it immediately. Later I spoke to the cabin crew in charge. She said that she has warm the cabin, that is my idea I was discriminated & that I was aggressive. The pictures give an idea of how warm the cabin was for 5 hours. At the end I cought a cold. On the next flight they give us the small headphones. There was no music & no sound for the movie that was playing. When I informed the cabin crew, I was just ignored.
 
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Scoot

14 December 2023 Joel Tan
Scoot engages in unsavory business practices and they try very hard to deny a refund even though I did not get the front row seat which I paid for. Apparently, there was an aircraft change and they did not change my seat at check in or at the boarding gate. When I proved beyond doubt that they screw up, they finally offered to refund, by asking you to acknowledge the offer; of course hoping that you will decline. If you have legal grounds to file a claim against Scoot, you can file the claim through Small Claims Tribunals which is part of Singapore Courts. There is a very small fee to pay. Documents are filed through a portal and consultation sessions are done on a online platform. This makes it very convenient. Judgements are binding.
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Avianca

12 December 2023 Freqeunt quest
Addressing the author of the previous review: I know this site, but aviamil.es no longer works, current address: sellmilestoday.com do not thank))
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Airblue

03 December 2023 Guest
Delayed for 1 hour without inform . Ticket shows Lahore to Jeddah direct flight but in actual there is one stop (Karachi). Is this professional way of doing business man.
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Buddha Air

02 December 2023 NPR
We had a flight from Pokhara to Kathmandu as per the image attached, it got delayed by 2 hours, we missed our international flight from Kathmandu and lost 50000INR. It's not unforgivable as weather conditions are out of anybody's control. But what made us feel bad was the arrogant behaviour from the man in charge of the boarding gate( A man with a bald head and spects). He was so rude on my enquiry about the delay that we felt as if we were beggars travelling free of cost in your flight. So, I would like to remind you people that you should refrain from appointing such merciless ones on your counters. Afterall, we spent our hard earned money for your flight! So at least ask them to be sympathetic on the flight delays going to happen in the future Thanks
 
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Malaysia Airlines

26 November 2023 Mr. Gooi Boon Ong
Checking in to collect the boarding pass can be exhausting especially on a busy day. However on the morning of 26 November 2023 , checking in at the KLIA 1 MH counter to Bangkok via MH788, I was pleasantly greeted by Miss Hizan whom was handling the checkin at counter H6. She was not only pleasant, helpful but very professional and went out of her way to assist me in reorganizing my check in luggage. I was truly made to feel valued and appreciated for flying with MAS. Being in the hospitality business myself, I am obligated to extend my greatest appreciation to Miss Hizan for her dedication towards her job n she is indeed a true asset to the company. Looking forward to my next experience with MAS 2024. Regards Gooi Boon Ong dgburi@gmail.com
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AMC Airlines

24 November 2023 Tony
Avoid this company...........we had a delay of 15 hours with this airline In June on a flight from Cairo to Madrid. Despite various emails sent by myself and others on the same flight and also from the company that made the booking they have not even had the decency to acknowledge receipt of the emails, let alone reply. Sickening that they are allowed to get away with this. Customer service....non existent. One star given as there is no option to leave it on zero......
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Cebu Pacific Air

21 November 2023 Guest
I made add-on luggage request online but paying online since there was a system glitch so the agent suggested payment center, which having 8 hours holding time to pay from the time I request, so I paid and send them the proof of payment to request payment validation so the add-on will appear on my booking yet after 48 hours, it wasn't still reflected on my booking. There was also an agent who told me that some international airport not accepting over the counter for the add-on luggage so I must pay the amount, otherwise my flight ticket will be forfeited. I was so disappoint to here that from one gently knowingly that even excess baggage can be paid at the airport upon checking in. Another agent acknowledge this misinformation and so I proceed with my next question, what if my payment still did not reflect in the system, what happens on the day of my checking in? And she says, I might be pay it over the counter and ask for the refund for the other payment made. I was totally devastated with that info, how can they have payment centers for payments and then it takes days or not reflecting in their system?!! I will repay at the airport?? Omg!! So, she suggested that I must show my receipt at the airport but if the personnel will demand for payment, I must pay otherwise they will not check in my luggage and just request refund to my previous payment. But many random reviews online shows bad reputation of cebu pac NOT REFUNDING AND NOT GIVING PAYMENT CONFIRMATION. I'm quite disappointed with how their system is really slow to accommodate payments and validation fast. I don't even see if they are doing something about this to improve their service and commitment to customer satisfaction. For many years of flying people, they have poor online booking system. I think this is my last flight with this airline.
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Cape Air

20 November 2023 Anthony C.
For the past two years, I've relied on Cape Air as my primary mode of travel between Boston (where I'm pursuing higher education and is my current home for this year) and my family home in Maine. In my experience, Cape Air stands out as the epitome of convenience, affordability, and speed. The aspect that initially drew in my family and I was the unbeatable combination of affordability and efficiency. As a college student, budget-friendly options are not only ideal, but crucial to how I go about my day-to-day life in the city, and Cape Air not only fits within my budget of travel very easily, but also surpasses expectations in terms of how easy the entire flight process is overall. Their competitive pricing makes frequent travel feasible without straining my wallet in any reguard. The reliability of Cape Air's service deserves commendation. Over these two years, I've come to rely on their consistency. Whether it's their customer service, on-time departures, or overall flight experience, Cape Air has consistently met and exceeded my expectations. Knowing I can count on them for a hassle-free journey has alleviated the stress of traveling back and forth during hectic academic periods. In summary, Cape Air has become my trusted travel partner, seamlessly connecting me between college life in Boston and my family home in Maine. Their commitment to affordability, speed, and reliability has made them an indispensable part of my college experience. I wholeheartedly recommend Cape Air to anyone seeking a stress-free, cost-effective, and efficient travel solution in the Boston-Maine corridor.
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Neos

20 November 2023 Elizabeth Humphrey
Terrible. They lost my bag in JFK and never sent it to Milan, I was there for 11 days. Additionally, there is no one from their airline to contact in NYC/JFK. There is no phone number on the website and the email address they have on their website does not work (email gets sent back). I lost almost $4,000 worth of my items and gifts for my friend who lives abroad. Don’t fly Neos.
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Uzbekistan Airways

19 November 2023 Guest
The best airlines I were
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Maya Island Air

07 November 2023 Guest
I want to be upfront about this: I strongly advise against choosing Maya as your airline. Consider any other option, such as Tropic Air, for example. Now, let me share our experience in more detail: My friends and I booked flights from Belize to San Pedro, arriving at the airport around 12:30. Our scheduled flight was at 4:30. We patiently waited, watching as everyone else departed on Tropic Air flights. However, Maya did not have a plane ready for us for hours. When they finally took us to the airplane, it had a malfunction. They then brought us back inside the airport. Meanwhile, all passengers on Tropic Air flights were smoothly departing. At 4:30, the airport closed, and we were left as the only passengers inside with no resolution in sight. Maya refused to provide a refund, credit, or any assistance whatsoever. At this point, we were stranded without flights, our luggage, exhausted from international travel, and forced to sit on uncomfortable airport chairs for hours while witnessing others departing with Tropic Air. Therefore, I strongly recommend avoiding Maya at all costs.
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Aerolineas Argentinas

27 October 2023 mileswoofer.com
Not bad company, I fly on this airline for miles.
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North Cariboo Air

27 September 2023 Ryan
I had a family member who worked as a vendor for North Carobou air Edmonton, for a few years. The disrespect the north caribou company showed them was appalling. Months of not paying their bills, the lack of communication, and even the ineptitude to understand the contract and scope of work that was agreed on! That, however was nothing compared to the blatant disrespect they showed the staff time and time again. I refuse to write the name of the individual from Caribou in charge of “managing” (for lack of better words) this vendor as I don’t believe it is right to publicly shame them, however North caribou should be alarmed and ashamed they allow a person like this to represent them. As a professional myself with 16 years in management experience there should be no place in any business for people like this, nor for companies to tolerate this, especially in this day and age. For shame North Caribou.
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GOL Transportes Aereos

22 September 2023 mileswoofer.com
Good airline company, and this loyalty program 'Smiles' is the best!))
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AlbaStar

03 September 2023 Guest
To all of you lovely people who have had or are having dealings with this awful company, unworthy of any praise whatsoever. This is just to warn you that yesterday, we finally received the due compensation for our 11 hour delay on 11th August 2022.....yes that's right.....over a year ago! This whole process became a mission not to allow Albashite Airlines to get out of paying us, because that is exactly what they will try to do. Please everyone, hang in there and don't accept their lies, for they will change the goalposts every step of the way. Fortunately, two of our fellow passengers from the same flight received their money three months ago and their payment was accompanied by an email from an employee. They kindly gave us the email address and we bombarded this person over the past 6 weeks. It must have helped us, so if you'd like to take our advice and continue your complaints, it is silviadotarcadiatalbastardotes (😉) - I believe the company has its HQ in Palma de Mallorca. I believe the CEO is Michael Harrington. Good luck to you all and please please keep battling on!
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Thai AirAsia

02 September 2023 Ng
AirAsia auto seat assign system really SUCKS. I booked flight from SG to CNX together with my wife and our seats has been assigned far apart. I will not choose AirAsia again in all my future trips to any destination and will also inform my family and friends not to book this airline. Rating to this airline is 0-
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Air Corsica

02 September 2023 Golnar Raissi
Incompétent airline with worst customer service ever.
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Rutaca Airlines

25 August 2023 Guest
Four hours delayed and we can't leave yet.
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Eurowings

18 August 2023 Saurab
Eurowings is the worst - stay away 2 staff in dusseldorf Airport Natasha Brenes Flight got cancelled in Heathrow Airport for 1.5 hours to dusseldorf airport. Then we missed the connecting flight to monte negros. Instead of booking an alternative flight to Monte Negro, they sent us back to the UK. My family got nepali passport where transit visa isn't needed if the final destination doesn't require one. Firstly the blonde Lady lied to us saying we cannot use any other transit where the border police said we can. Secondly, when I asked why don't the euro wings book us a flight to monte negro via Istanbul which was departing later on, she said said that her colleague doesn't want to, but we can book the same flight with our own money. Thirdly, with their incompetency and lack of professionalism, the blonde woman had the guts to say to us that she's been working for us for the past hour like she is doing a favour to us. She works for the company ' Euro wings ' getting paid to do the job and accommodate us the customers of Euro Wings in the best way on any circumstances or unless they don't take money from us in the first place.
 
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LATAM Colombia

12 August 2023 J S
If I could rate the service of this company in numbers, I would give it a -10 and no less than zero stars. On August 11,2023 I traveled through LATAM airlines flight 4402 to connect my connection in Miami on an international flight. My odyssey began when I arrived at the El Dorado airport in Bogota to check in. The number of passengers, the chaos, disorder was like a movie. Very few airport staff do not have the training and even to my surprise almost no one speaks English. Continuing with my checking, it could not be done electronically, so I was redirected to the counters personally. When entering the checking line we had an average of 20 people with only 2 people from customer service. I asked a LATAM employee why you were waiting and if there was no staff for international passengers to attend to them directly. He replied NO, that the same waiting line was for national and international passengers. I explained to him that in my opinion it was not right and the ticket costs were different (obviously the international tickets were more expensive) and in the case of connections they were more harmful for me. He told me that he couldn't do anything. My ODYSSEY really started there since when I checked my luggage and the lady at the counter told me that my luggage had exceeded 20 Kilograms (approximately 40 pounds) and that I had to pay the excess. I answered that the suitcase had already been paid for at the place of origin in the United States and that I did not understand why I had to pay for it again. The lady from LATAM told me that I only had it for 10 pounds and OH my surprise when she told me that I have to pay an extra US$177.00 if I wanted to send it with my flight. I decided not to do it and tried to talk to a supervisor who never showed up and shone by his absence. When checking the prices of the suitcases on the website, costs between US$ 14 and up to US$ 25 appear on domestic flights but nothing is indicated for international flights. No one gave me an answer to what happened, so I filed a complaint on the LATAM website. In addition, the cabin service was of poor quality since there is no empathy or sympathy with the flight employees, low quality food and low communication too. My conclusion, if this review is of any use, do not travel with this airline since its service It is terrible, unprofessional and the only thing they want is your money. backpackers
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Austrian Airlines

01 August 2023 Vlad
Austrian is absolutely dishonest company. It stole 2000 euros from me by cancelling flights TWICE and refusing to refund. It was business class for 3 people. I provided 3 different ways to get any refund: bank cards from different countries, cash in its office. But Austrian just decided to deceive me and never return money for tickets. Say no to Austrian careless, greed and irresponsibility.
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Iraqi Airways

31 July 2023 Guest
The flight was really good overall with very little turbulence. Food was good too. There is one thing I want to highlight and I hope the authorities consider it and take it into their notice. The picture attached above of the aeroplane AIRBUS A321 shows that there was a small opening in the plane ceiling of one of front row seats, the rubber was slightly detached compared to other sides. If we look closely a lot of wires and other parts were actually visible. Maybe it is not an issue but for safety precautions kindly take notice and if there is any mechanical fault/problem please check it and fix it. Thankyou.
   
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Transavia Airlines

26 July 2023 Guest
Worst company ever, don't fly on it ever, and if you unfortunately have to don't ever use suitcases only small bags that you can carry. Worst customer service ever, incompetence at its best, I don't advise it to anyone not even to my worst enemy. TRASH is too good to define this company/service.
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Alitalia

25 July 2023 Guest
Worst airline I've ever seen for more than 40 years of traveling . Corruption is the main stream at desk try to squeeze you pay extra fees of 240 $ if your cary on and laptop bag exceed 10kg while the empty bags may exceed 5kg and on the other hand you can find your flight full of loaded carry on exceeding 25kg . I understanded that you have to pay to the front desk labors to have your carry on pass with no weight limit
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