Lufthansa

Country: Germany
Year established: 1926

I flew this airline

Reports (5) Reviews (36) Photos (80) Forum (119)

General information about Lufthansa

German national carrier, worldwide operations from Frankfurt and Munich hubs

IATA code: LH

ICAO code: DLH

Membership in the alliance: Star Alliance

Web-site: www.lufthansa.com

Social media profiles: Facebook, Twitter, Instagram, YouTube

Head office: Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany

Phone number: +49 69 86 799 799

Fax number: +49 69 69 646 01

E-mail: customer.relations@lufthansa.com

Main bases and hubs: Frankfurt, Munich

Fleet: Airbus A319, Airbus A320, Airbus A320neo, Airbus A321, Airbus A321neo, Airbus A330-300, Airbus A340-300, Airbus A340-600, Airbus A350-900, Airbus A380, Boeing 747-8, Boeing 747-400, Boeing 787-9, Bombardier CRJ-900, Embraer 190

Last update date: 03 September 2024

Lufthansa

Rating:

42%

14%

44%

positive
neutral
negative

Votes: 1583. Reviews: 36. Rating 3.29 5

Lufthansa Photos

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The cabin Airbus A340-600 Lufthansa

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B747-8 Lufthansa at Frankfurt airport

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Airbus A340-600 Lufthansa Frankfurt-on-main

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The cockpit in the Airbus A320 of Lufthansa

Reviews about the Airline

24.06.2024 Suzy

First of all, Lufthansa’s customer service is appalling. I’ve never ever come cross a big company like them. There’s no number you can call, no email, only a contact form. The replies are pretty much standard. My advice is that don’t change tickets once you’ve bought it. Because if you do, you pay a hefty price (I mean thousands!). There is a ...

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Discussion of the Airline

03.09.2024 Guest

Lufthansa steals your money! Never upgrade. I was advised by Lufthansa customer service to buy economy tickets and then upgrade them to business. I did, then had to cancel my trip 3 months in advance. Lost $4000 of upgrades because I "agreed" to nonrefundable upgrade. Who agrees to such terms???...

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