I AM GONNA BURY THIS AIRLINE AND SHOOT A NAIL THROUGH THE WINDSCREEN OF THIS F U C K T W A T AIRLINE... First of all for a country that believes in Islam I am amazed at the appalling lack of good customer service, friendliness, and reliability... probably too stupid to know what that means. Second, their reputation for a flag carrier should be torn down for the lack of not upholding their own countries reputation. I am amazed they are still in business. Third, my experience: On December 2025 Flight HC205 was cancelled less than 12 hours before departure. I had to re-book with another more reliable airline called Asky costing me nearly €700 which I still haven't received any responsibility claiming back as well as the original ticket cost that was not used. They re-scheduled the flight for 5 days later which I don't know about anyone else but was unacceptable to a normal human being and if I hadn't went with Asky and arrived the same day albeit 10 hours later than it should've been, I would've missed out on an expensive tour and prebooked hotels, etc. My advice: I was that person that didn't even look at reviews until the last minute and still thought it won't happen to me. Trust me, save yourself and quit while you are ahead and book with another airline, preferably one from Europe because at least you can use claim sites to get money back under EU law but ideally just don't fly to Senegal. They are ruining their own economy and reputation.
